Customer zone

Dear Sir or Madam,

The safety of customers and employees is our priority. That is why we use increased precautions. We want to inform you that we have developed precise contingency plans for all areas of our business that will allow us even provide you with an adequate level of service in exceptional situations.

We have also taken a number of preventive measures dedicated to the security of our employees. In addition, drivers were given detailed instructions, how to take precautions during their daily work in the current situation.

In accordance with the SLC JSC Management Board recommendations regarding the maximum reduction of external and internal meetings, we also would like to inform about the cancellation of planned inventories and audits. We would like also to inform you about possible delays in the completion of some logistics operations. We will inform you about changes in the situation.

Please communicate to the drivers arriving at SLC JSC that they have to comply with the instructions given by the staff of the Driver Service Office and strictly follow the instructions posted in the DSO.

We ensure that we monitor the official news of the Ministry of Health, WHO and the Chief Sanitary Inspector on an ongoing basis and take appropriate action immediately.

We are available for mutual exchange of information in the form of video conferences.

If you would like to gather more information, please contact us on the phone number + 48 32 301 84 53 lub + 48 32 301 84 57.

Safety procedure for driver (download)

In order to make the complaint process easier and faster, we have prepared an online complaint form. Please complete all the fields and attach the required documents. Direct contact email: reklamacje@scl.com.pl.
To log to the SKM WOC system, please log in by the button below, the same as logging in to the \ Steel Logistics Department.

Working hours during the Christmas period:

Warehouse Logistics Department (warehouse ‘K’ and ‘J’):
20/12/2021 – 23/12/2021 from 06:00 to 06:00
24/12/2021 – 06:00 to 14:00
27/12/2021 – 30/12/2021 from 06:00 to 06:00
31/12/2021 – from 06:00 to 14:00
03/01/2022 – 05/01/2022 from 06:00 to 06:00
06/01/2022 – we do not work
07/01/2022 – 06:00 to 14:00

Steel Logistics Department (Warehouse “E”) 

20/12/2021 – 23/12/2021 from 06:00 to 06:00
24/12/2021 – we are not working.
27/12/2021 – 30/12/2021 from 06:00 to 06:00
31/12/2021 – 06:00 to 14:00
06/01/2022 – we are not working.